Shipping policy
Thank you for shopping with naughtybazaar.shop. We aim to deliver your favorite home essentials and kids toys quickly and safely.
1. Order Processing
- All orders are processed within 1–2 business days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation and tracking details via email/SMS
2. Shipping Time
- Estimated delivery time: 3–7 business days depending on your location
- Delivery times may vary due to:
- Remote locations
- Weather conditions
- Courier delays
3. Shipping Charges
- Shipping charges are calculated at checkout
- We may offer free shipping on selected products or orders above a certain amount (if applicable)
4. Cash on Delivery (COD)
- COD is available on eligible orders
- Additional COD charges may apply
- Please ensure someone is available to receive the order at the delivery address
5. Order Tracking
Once your order is shipped:
- You will receive a tracking link via email/SMS
- You can track your order in real-time
6. Delayed or Lost Shipments
- If your order is delayed beyond the expected timeframe, please contact us
- In case of lost shipments, we will investigate with the courier and provide a resolution (replacement or refund)
7. Incorrect Address
- Please ensure your shipping details are accurate
- We are not responsible for delivery issues due to incorrect or incomplete addresses
- Additional charges may apply for re-shipping
8. Partial Deliveries
- In some cases, orders may be shipped in multiple packages
- You will be notified if your order is split
9. Damaged Packages
If you receive a damaged package:
- Do not accept the delivery if visibly damaged (if possible)
- Contact us within 48 hours with photos/videos
10. Contact Us
For any shipping-related queries, please reach out:
- Email: support@naughtybazaar.shop